Certified Medical Assistant - Duke Primary Care (2023)

Duke Health requires team members to receive the COVID-19 and influenza vaccines. After you have officially accepted a position at Duke Health, you may request a religious or medical accommodation.

Regular Full Time Wake Forest, North Carolina

Requisition Number: 232535


Duke Primary Care - Heritage Pediatrics

*Check out more information about this location at this link:Heritage Pediatrics

Duke Primary Care Duke Primary Care is a broad network of community-based clinics that offer family medicine, internal medicine, pediatric, and urgent care services. With 400 providers in nearly 50 locations, Duke Primary Care is the largest primary care network in the greater Triangle. Our network saw more than 750,000 patient encounters in fiscal year 2021.

Our Duke Primary Care clinics provide personalized care for adults and children, from sick visits to preventive care, health screenings to immunizations, and annual exams to chronic disease management. Select primary care clinics also provide behavioral health, diabetes education, pharmacy, and other population health services. Duke Primary Care clinics are accredited and designated a Primary Care Medical Home by The Joint Commission.

(Video) Duke Integrative Primary Care

Our Duke Urgent Care centers offer evaluation and treatment for minor illnesses and injuries 12 hours a day, seven days a week when a patient’s primary care provider is not available. Services also include certain physical exams and vaccinations. A pediatric specialist is available at select locations. Patients can walk in to one of our nine urgent care centers located throughout the greater Triangle or can schedule a virtual visit to receive care from the comfort of home.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital areconsistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

Certified Medical Assistant-DPC CLINIC ( 8am-5pm with additional hours as required by the clinic)

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patientcare supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly

Work Performed


  • The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures
  • Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and no n-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record
  • Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level dis infection and sterilization of medical instruments, telephoning prescript ions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed
  • Performs other clinical functions as delegated and supervised by the physician

Administrative responsibilities:

  • The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copay s and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms
  • Performs other administrative duties as directed.
  • May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees

Knowledge, Skills and Abilities

  • Good customer service skills
  • Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
  • Heavy lifting and the ability to transport stretcher and wheelchair patients may be required
  • Working knowledge of sterile techniques and special procedures that are applicable to work performed
  • Working knowledge of procedures and techniques involved in administering routine and special treatments to patients
  • Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting
  • Working knowledge of infection control procedures and safety precautions
  • Age specific competencies
  • Daily clinic preparation process; registration, scheduling, charge posting, order entry
  • Able to document and communicate pertinent information
  • Ability to establish and maintain effective working relationships with patients and clinic staff
  • Typing skills, medical terminology Levels II and III
  • Ability to independently seek out resources and work collaboratively

Level Characteristics- N/A

(Video) Duke Integrative Medicine Primary Care Information Session

Minimum Qualifications


  • Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required
  • Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required
  • Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required


  • Level 1 Graduated from CMA program
  • Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting
  • Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting

Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensures, Certifications

  • Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required
  • Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required
  • Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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How much does Duke pay certified medical assistants? ›

Average Duke Health Medical Assistant hourly pay in the United States is approximately $17.74, which meets the national average.

How much does Duke Hospital pay CMA? ›

Average Duke University Certified Medical Assistant hourly pay in the United States is approximately $16.58, which meets the national average.

What is the hardest thing about being a medical assistant? ›

The medical assistant workday also includes plenty of structure and routine so as not to be too overwhelming. Outside of the day-to-day responsibilities, the most difficult parts of being a medical assistant are related to the unexpected clinical and administrative “emergencies” that can arise during a shift.

What is a MA salary? ›

What is the highest hourly pay for a medical assistant? ›

Highest paying cities for Medical Assistants near California
  • San Francisco, CA. $25.83 per hour. 322 salaries reported.
  • Fremont, CA. $23.42 per hour. 107 salaries reported.
  • San Jose, CA. $22.81 per hour. 254 salaries reported.
  • San Diego, CA. $20.92 per hour. ...
  • Los Angeles, CA. $20.29 per hour. ...
  • Show more nearby cities.

What is the highest paid medical assistant? ›

Highest-Paying Medical Assistant Specialties
  • 1) Podiatry Medical Assistant – $65,000 per year. ...
  • 2) Ophthalmology Medical Assistant – $46,377 per year. ...
  • 3) Fertility Medical Assistant – $45,387 per year. ...
  • 4) Cardiology Medical Assistant – $41,600 per year. ...
  • 5) Dermatology Medical Assistant – $37,525 per year.

Is a CMA the same as a medical assistant? ›

The CMA (AAMA)® credential designates a medical assistant who has achieved certification through the Certifying Board of the American Association of Medical Assistants (AAMA).

What is the difference between a CMA and a medical assistant? ›

A Certified Medical Assistant (CMA) has the same job responsibilities as a medical assistant, but typically with better pay. Most physicians prefer to hire certified medical assistants because there is some assurance that they have the skills and knowledge to safely treat patients.

Does CMA look good for medical school? ›

While it is not absolutely essential that you show medical assistant work on your med school application, admissions committees are much more likely to notice your application if you have the experience.

Is it hard to pass the Certified medical assistant exam? ›

One of the first questions Medical Assistants preparing for the CMA exam ask is whether the exam is hard. The exam is challenging and requires some preparation. The better you prepare, the more likely you will pass the exam on your first try.

How many questions can you get wrong on the medical assistant exam? ›

There are 180 scored questions in the CMA (AAMA)® exam. You need to correctly answer around 70% of the questions in each section to pass.

Why are Medical Assistants underpaid? ›

Many factors lead to earning little hourly pay rates

Yet many people are recognizing the MA(Medical Assistant) job as a low-paying job. The majority of medical assistants earn so little because of low-level qualifications, cheap doctors, locations, specialization, and level of experience.

Is it worth being a ma? ›

One of the biggest reasons why becoming a medical assistant is a great career choice is because you are helping people. Whether it is to get your patients feeling better or just by making them feel comfortable, whatever reason it is, being able to help someone else makes you want to be better at your job every day.

What is a liveable wage in MA? ›

Living Wage Calculation for Massachusetts
0 Children1 Child
Living Wage$21.35$24.72
Poverty Wage$6.53$5.54
Minimum Wage$15.00$15.00

What state has highest paying medical assistant jobs? ›

The U.S. Bureau of Labour Statistics reports that the average annual wage of a medical assistant in California is $44,780 or $21.53 per hour. Compared to the average annual mean salary for medical assistants across the country is around $38,190, the salary offered in California is among the highest in the country.

Can a physician assistant make $200 000? ›

How Much Does a Physician Assistant Make Per Year? Most PAs are paid an annual salary. The typical PA salary can also vary by specialty. For example, PAs with an emergency medicine specialty earn more than $200,000 per year on average.

What is the salary of a physician assistant lowest to highest? ›

How Much Does a Physician Assistant Make? Physician Assistants made a median salary of $121,530 in 2021. The best-paid 25% made $131,740 that year, while the lowest-paid 25% made $99,880.

How much does a certified medical assistant make in Massachusetts? ›

So what is the average medical assistant salary in Massachusetts? The average salary for medical assistants in Massachusetts is $44,200 per year or $21.25 per hour. Compared to the national average of $37,190, medical assistants in MA make significantly more.

Can a CMA be called a nurse? ›

Should a medical assistant call herself/himself a “nurse,” even in a generic sense? A. Absolutely not. The title “nurse,” even when used generically, is restricted by state laws to those individuals licensed as RNs or LPNs.

Is CMA better than CNA? ›

CMAs have a wider range of job opportunities as they can work in medical facilities that don't provide long-term care. CNAs can work in all medical facilities that provide direct patient care and comfort, that includes nursing homes, hospices, and assisted living centers.

Which is better CCMA or CMA? ›

CCMA and CMAA certifications prepare you for a rewarding career in health care. The key difference is that the CCMA emphasizes clinical knowledge/skills with a secondary focus on administrative knowledge and skills, while the CMAA goes into greater breadth and depth on administrative skills only.

What can a CMA do and not do? ›

Medical assistants are unlicensed, and may only perform basic administrative, clerical and technical supportive services as permitted by law. An unlicensed person may not diagnose or treat or perform any task that is invasive or requires assessment.

Which is higher CMA or RMA? ›

The Medical Assistant may choose to be registered (R.M.A) or certified (CMA). These designations merely depend on the organization to which she or he belongs. There is no qualitative difference between the two credentials simply because one uses the "Registered" and the other uses the "Certified" title.

What is equivalent to a medical assistant? ›

Nursing Assistant

They usually work at nursing homes, residential care facilities, and hospitals. Becoming a nursing assistant is a good alternative to a medical assistant career because it provides you with more direct patient interaction.

What is a passing grade for CMA exam? ›

To pass the CMA Exam, you must earn at least a 360 out of 500. All scores on the CMA Exam parts are expressed as scaled scores to maintain consistency and fairness across candidates.

Will being a medical assistant help me get into medical school? ›

Becoming a medical assistant will help you be a competitive medical school applicant, but it will also help you be an exceptional medical student once you've earned your white coat.

Is it better to be a medical assistant or scribe? ›

Both are good. MA = more interaction with patients (taking vitals, giving surveys, etc); scribe = working closely with a physician by documenting patient visits (getting familiar with EHR, practice listening & efficient note-taking, understanding subjective vs objective clinical info, etc).

How many times can you fail the CMA exam? ›

How many times can I take the exam? Initial candidates for the CMA (AAMA) Exam are allowed three exam attempts. Candidates recertifying by exam are allowed three attempts. Each attempt will require a new exam application and fee.

How many hours does it take to pass the CMA exam? ›

In general, your CMA preparation should amount to 90 or more hours of studying per exam. Depending on how long you can study per day, this can take anywhere from seven weeks to three months. But these are just general estimates. Some people might need to study for longer over a several-month period.

How do I pass my MA certification? ›

How to Pass the Certified Medical Assistant Exam
  1. Understand Exam Materials Beyond Memorization. The exam may include questions and topics not covered in any official study guides. ...
  2. Take the Practice Tests. ...
  3. Sign Up for a Review Course. ...
  4. Identify Which Subjects and Sections Will Require Additional Focus.

How long does it take to get CMA exam results? ›

CMA Exam Results

Approximately six weeks from the end of the month in which you've taken your test, we will email your exam results to you and post in your personal MyIMA transcript.

Is the medical assistant certification test multiple choice? ›

The CMA exam consists of 200 multiple-choice questions, 20 of which will not count toward your score. The exam is administered in four 40-minute segments, with optional breaks between each segment.

What kind of questions is in the medical assistant test? ›

The Medical Assistant test has 3 categories. The general category consists of questions about psychology, communication, professionalism, medical ethics, and medical terminology. The administrative category consists of medical reception, scheduling appointments, practice finances, and medical business practices.

Are medical assistants happy with their job? ›

How well are people's personalities suited to everyday tasks as medical assistants? Medical assistants rated their personality fit with their work an average of 4.0/5. The majority of medical assistants find their personalities quite well suited to their work, with relatively few having complaints about their fit.

Is becoming a medical assistant worth it reddit? ›

Even a short 3 month program isn't worth it to start at retail level pay. MA is a great gig if you can get in without a certification (and you can become certified as a CCMA after a year of experience), but it's a hugely lackluster thing to go to school for, especially if you get a degree in it.

Do medical assistants save lives? ›

Medical assistants perform lifesaving tests and administer essential vaccines. They are responsible for administering virus and disease testing, blood draws and other laboratory testing needed during a crisis.

How stressful is being a medical assistant? ›

Your job can be stressful.

As a medical assistant, you may have to deal with the stress of meeting the high demands of your job. You may find that a lot is expected of you in terms of your everyday job duties such as registering patients, obtaining vital signs, and drawing lab work as an example.

Is MA better than RN? ›

The occupations of Medical Assistant (MA) and Registered Nurse (RN) are very similar in that they both treat and care for patients and support physicians. Nurses, however, have greater responsibility and can perform a more extensive range of duties.

Is a MA like a nurse? ›

The greatest difference between the two careers involves the level of care each is able to provide to patients. Specifically, medical assistants tend to spend more time performing scheduling, clerical and billing tasks, while nurses spend most of their time focusing on patient care.

Is $20 an hour a liveable salary? ›

California. The livable wage in California is $21.82 per hour, making it the fifth highest livable wage in the US. California's high livable wage can be attributed to its high cost of living, especially in major cities such as San Francisco and Los Angeles.

How much is 25 an hour annually? ›

Frequently Asked Questions. $25 an hour is how much a year? If you make $25 an hour, your yearly salary would be $52,000.

How much should I be making at 30? ›


Why should a medical assistant get certified? ›

You'll Qualify for the Best Medical Assistant Jobs

In addition to assuring that you will receive quality training, certification shows proof to employers that you have acquired the clinical and administrative skills that will make you an excellent medical assistant according to national standards.

Why did you choose to be a ma? ›

A sample answer can include: I want to be a medical assistant because I love helping people. I feel like I have a natural talent for assisting others with finding the right information, and I enjoy working in a fast-paced environment. I also want to be able to use my problem-solving skills to help patients.

How much does Duke Health pay medical technologists? ›

How much does a Technologist make at Duke Health in Durham? Average Duke Health Technologist hourly pay in Durham is approximately $26.98, which is 19% below the national average.

How much does Duke Health pay patient service associates? ›

The estimated total pay for a Patient Service Associate at Duke Health is $19 per hour.

How much does Duke pay patient service associates? ›

Average Duke University Service Associate hourly pay in the United States is approximately $18.90, which is 25% above the national average.

How much does a CNA make at Duke? ›

The estimated base pay is $19 per hour.

Who is the highest paid medtech? ›

High Paying Medical Technologist Jobs
  • Special Procedure Technologist. Salary range: $63,000-$111,500 per year. ...
  • Ambulatory Technologist. ...
  • Chief Medical Technologist. ...
  • Lead Medical Technologist. ...
  • Senior Medical Technologist. ...
  • Medical Technologist Generalist. ...
  • Medical Instrument Technician. ...
  • Medical Supply Technician.

What is the highest paid tech in a hospital? ›

High Paying Emergency Room Technician Jobs
  • Intensivist. Salary range: $312,000-$385,000 per year. ...
  • Emergency Medicine Specialist. Salary range: $63,500-$83,000 per year. ...
  • Urgent Care Technician. ...
  • Emergency Department Technician. ...
  • Life Support Technician. ...
  • ER Medical Technician. ...
  • Critical Care Technician.

What is the highest salary for Medtech? ›

Alaska has the highest medical technologist salary of $79,790. South Carolina has the lowest medical technologist salary of $41,656. The national average salary for medical technologists is $53,249. The national hourly pay for medical technologists is $25.6.

Is Duke Health a good company to work for? ›

Is Duke Health a good company to work for? Duke Health has an overall rating of 3.8 out of 5, based on over 1,445 reviews left anonymously by employees. 70% of employees would recommend working at Duke Health to a friend and 62% have a positive outlook for the business.

What day does Duke Health pay? ›

Duke University and Health System pay its exempt employees on the 25th of each month. If the 25th falls on the weekend or a holiday, the payment is made on the closest business day before the 25th. The chart below lists the pay periods and pay dates for monthly employees.

How much does Duke pay health unit coordinators? ›

Average Duke Health Health Unit Coordinator hourly pay in the United States is approximately $18.38, which is 7% above the national average.

How often do Duke employees get paid? ›

Duke University and Duke University Health System pay their non-exempt employees once every two weeks. Since biweekly employees are paid an hourly wage, their payments are based on the time submitted and paid in accordance with Duke University , and Duke University Health System pay policies.

Do Duke employees get free tuition? ›

This program provides reimbursement of tuition for a maximum of three classes per semester or quarter (limit nine classes per calendar year) up to $5,250 per calendar year for full-time employees with at least two years of continuous full-time service. For more information, please see the Summary Plan Description.

How much does Duke Health pay nursing? ›

How much does a Registered Nurse make at Duke University Health System in the United States? Average Duke University Health System Registered Nurse hourly pay in the United States is approximately $34.55, which is 16% below the national average.

What is the highest paid CNA salary? ›

1. Alaska. With an average annual salary of $43,080, Alaska tops our list of the highest-paying states for CNAs.

How much do Duke primary care doctors make? ›

Average Duke Health Physician yearly pay in the United States is approximately $121,830, which is 33% below the national average. Salary information comes from 44 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

How much does a CNA get paid near Queens? ›

Salaries by years of experience in Queens, NY
Years of experiencePer hour
1 to 2 years$20.10
3 to 5 years$21.17
6 to 9 years$21.71
More than 10 years$23.92
1 more row


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